Effective Date: September 14, 2025

Company: TOURVIA

At TOURVIA (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website, applications, and real estate services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with TOURVIA.
By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information You Provide:
    • Name, email address, phone number, mailing address
    • Financial information (when submitting loan prequalification requests, offers, or other transactions)
    • Information related to property searches, preferences, and communications
  • Automatically Collected Information:
    • IP address, browser type, device identifiers, and operating system
    • Usage data such as pages visited, time spent on the site, and referring websites
    • Cookies and similar tracking technologies
  • Third-Party Information:
    • Data from lenders, title companies, escrow providers, and MLS (Multiple Listing Services) partners
    • Information provided by publicly available sources

2. How We Use Your Information

TOURVIA uses your information to:

  • Facilitate real estate services including property searches, showings, and transactions
  • Communicate with you regarding inquiries, listings, offers, and updates
  • Provide mortgage, escrow, and title-related assistance through trusted partners
  • Improve our website, tools, and customer experience
  • Send marketing communications, newsletters, or promotional offers (you may opt out at any time)
  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Service Providers and Partners: To escrow companies, lenders, inspectors, MLS providers, and other trusted vendors as needed to complete a transaction.
  • For Legal Reasons: To comply with laws, regulations, subpoenas, or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic and usage patterns
  • Deliver personalized property recommendations and advertising

You may disable cookies in your browser settings; however, some website features may not function properly without them.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no system or method of transmission over the internet is completely secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, update, or correct your personal information
  • Request deletion of your personal information, subject to legal obligations
  • Opt out of marketing communications
  • Limit or disable cookies and tracking technologies

To exercise these rights, please contact us at the information below.

7. CCPA – California Consumer Privacy Act

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we collect, use, and share.
  • Right to Delete: You may request that we delete personal information collected from you, subject to certain exceptions.
  • Right to Opt Out: You may opt out of the sale of personal information. (Note: TOURVIA does not sell your personal information.)
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please email us at Chayan@tourvia.com or call us at 562-286-6463. We may need to verify your identity before fulfilling your request.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. TOURVIA is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

TOURVIA
308 W Chapman Ave #1789
Orange, CA
Email: Chayan@tourvia.com
Phone: 562-286-6463